Dyman Management & Associates Business Solutions: Communication and Confrontation

"Results and Relationship in the workplace are directly proportional to the ability of employees to communicate with each other.

Issues often do not get addressed because employees either don't know how or don't want to communicate properly. Quite often things are not brought up because people don't want to upset others.

This course addresses ten communication issues and takes attendees through the steps of confronting others while still maintaining good relationships.