Moving into Management by Wallace Associates

Laying a Foundation of Key Management Skills

·       Specially designed for first time supervisors, assistant managers and those moving from an individual contributor to a people manager role

·       Uses the TKI® to develop skills for managing relationships at work and handling difficult people

This 2 module programme enables new or recently appointed managers to move from an individual contributor to the role of manager. It gives them a comprehensive view of what managers do as well as the skills they need to be successful. They will learn how to carry out the key management steps of planning and organising work, then directing and motivating their people, and how to use different behaviours to build effective relationships and achieve high productivity from others.

Leadership Competencies

·       Planning

·       Goal setting

·       Decision making

·       Communication

·       Time management

·       Conflict management

·       Motivation

·       Giving feedback

·       Giving thanks and appreciation

Module 1 - Planning and Organising Operations

Day 1 Planning and Execution

·       Leading an Operation

·       The Role of the Manager

·       Making Effective Decisions

·       Communicating Your Ideas

Day 2 Planning for High Performance

·       Setting Priorities

·       Planning Your Time

·       Setting Goals and Allocating Work

·       Raising Productivity

Module 2 - Leading and Motivating People

Day 1 Getting the Best from Your People

·       Understanding Behaviour

·       Managing Conflict

·       Motivating Difficult People

·       Creating a Participative Leadership Style  

Day 2 Managing Results

·       Directing Complex Tasks

·       Motivating and Energising People

·       Giving Feedback

·       Giving Thanks and Appreciation

For more info, please visit Wallace Associates. It is a locally-owned career management and coaching firm, leveraging over 25 years of business expertise, to provide customized career transition / outplacement, executive coaching, and personal coaching services. Through our partnership with OI Global Partners, we can offer these services through over 200 locally-owned offices in more than 25 countries.