At Associates Management, we provide our customers with the highest quality services that are personalized for their unique needs. We are available to service your properties emergency needs 24 hours a day, 7 days a week. Our staff members are professional, courteous and efficient and will do whatever it takes to get the job done quickly and accurately.
PROPERTY MANAGEMENT SERVICES
The management support overseas and assists the licensed property manager.
· Licensed and experienced property managers
· Onsite property inspections
· Vendor Coordination
· Outside vendor contract bidding and review
· Insurance policy bidding and review
· Management reports
· Resident relations
· Meeting package preparation
· Attend board meetings
BUSINESS SERVICES
Our customer service team is the back bone to customer relations in providing residents with answers and information.
· 24 hour emergency service line for residents
· Preparation of meeting agenda and minutes
· Work order preparation and follow through to completion
· Gate system computer maintenance
· Rental / Resale Application Processing
· Architectural Application Processing
· Mailings to Association Owners
· Prepare annual meeting notices, budget and meeting notices
· Violation notification and follow through
FINANCIAL SERVICES
We produce in-house, all required financial reporting. Additionally, you will receive a monthly cash flow analysis with year-end projections enabling the association to make fiscally sound decisions.
· Reserve Studies
· Budget Preparation and Disbursement
· Up to date and accurate unit roster
· Preparation of Monthly Balance Sheet , Income Statements, Variance to Budget and other required financial reports and schedules
· Maintain required supplemental financial schedules
· Payment Coupon Printing and Distribution
· Assist with annual audit with the Associations CPA
· Annual Budget Preparation
· Coordinate and Enforce the Associations Collection policy
· Delinquency reporting by unit/home
· Late/final notices
· Preparation of documentation to association attorney Prepare and disburse checks
· Maintain cash balance
· Bank Reconciliations
ONLINE SERVICES
Our custom website offers each community a dedicated sub-website bringing convenience, savings, accessibility to information, online payments and form access to the residents.
· Illinois 22.1 Property Information Reports
· Paid Assessment Letters
· Architectural applications
· Service requests
· Account history
· Insurance certificate requests
· Association Documents
· Meeting minutes
PROPERTY MAINTENANCE
Full and part-time onsite maintenance services.
· Preventative Maintenance Programs
· Project Management
· Common Element Light Bulb Replacement
· Walkway Light Fixtures Replaced
· Pool Decks/Walkways Pressure Washed
· Building Signs Repaired/Installed
· Minor Cracks Repaired/Painted
· Minor Pot Holes Filled
· Parking Bumpers Relocated/Painted
· General facility cleaning