Products Marketed Under Avaya San Diego Branch

Avaya Corporation refers to a multinational technology company with specialty in provision of multi-channel business communication solutions to individuals, companies, and other entities. Santa Clara, California is where its headquarters are located. Avaya San Diego is one of the branches the company has opened in the United States. Its history is a long one and at some point it has been a branch of other companies like AT&T and Lucent Technologies.

Services provided have a global reach and client companies vary in origin, size, and nature. Clients served are distributed in over a million separate locations worldwide. Global services are divided into five geographical operations, that is, Asia Pacific, MEA, Latin America, Europe, and MEA, US and Canada. MEA is the short form for Middle East and Africa. Avaya is a service provider to over 95% of all the Fortune 500 organizations.

The company has several areas of specialty and offers diverse services. Examples of the kinds of services they render include networking solutions, customer engagement solutions, and team engagement solutions. Although debatable, it is very safe to argue that the corporation offers team engagement solutions that no other competing company within the communication industry offers. Collaboration technologies and unified communications are the main aspects on which the team engagement solutions are based. Team engagement service seamlessly connects business people who need each other at the right time. Business people are equipped with the information they need to achieve results and improve business performance in their companies.

People do not need to understand the mechanics entailed in allowing them to connect so easily in order to give full attention on achieving results. Today, workforces are much decentralized, but they need information and the collaboration of other workers and professionals. How to make business people connect and get information is the business Avaya incorporated does.

The team engagement solution that the company offers allow people to connect from any location regardless of modality. Things are made quite easy by being able to send communication through any network and electronic device. The applications run on enterprise-class platforms, making them quite secure, scalable, reliable, and open. Those advantages plus many others are hard to get in the current market because they are almost incomparable.

Another service the corporation offers is the customer engagement solution. This service helps companies to build high levels of loyalty in their customers by providing exceptional customer experience. A company that acquires this application can transform its customer service to attain rich and sustainable customer relationships quite easily. With the system, organizations can understand the unique needs and preferences of each customer.

With the previous two decades, business was good for the company and it experienced fast growth. Production and sale of modern communication systems that companies needed yet no competitors produced was partly the reason it succeeded a lot. Great innovation and good management skills are two major sources of competitive advantage.

Two other companies later acquired Avaya and privatized it. In the course of time, the company has conducted several acquisition transactions that has earned it a fortune. All acquisition transactions total to over twenty.

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