Know your client. When the marketing team delivers the client to your team, get a full briefing from the team. Have they promised the client anything yet? If so, what? Try and get as many specifics as possible. Even if you might know, get the complete information from the marketing team. Some extra information—the client’s style of working, even something informal such as their preferred mode of communication and work patterns and hours will help.

 

For more information regarding this course you can visit our website:http://www.educba.com/top-tips-to-successful-client-management/

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