There are so many existing insurance companies nowadays and more accidents that happen every minute. We cannot predict what happens to us, when and where it will happen, especially nowadays that people are always travelling and are always in the move. But what if one suddenly gets into an accident somewhere in Jakarta, Indonesia, Brunei or Singapore and your insurance company is in the states? Will you still be covered? Or will you just be left rotten inside a strange hospital with strange people around you and mountain of bills to pay?
The definition of emergency may be vague to some insurance companies even if you are already brought in the hospital by an ambulance and has been rushed in the emergency room. Generally, when you are with a major health care provider like Axis Capital which has a group of insurance company around the world, you are most likely to be covered even outside the state as long as you are seeking care at the nearest hospital. That is why it is important for people to ask their insurance provider what their benefits are outside of the state. Pre-authorization and out-of-the-pocket fees are also to be considered as well as if there are available network providers around the area.
If an average person already believes that the situation is putting a life in danger, then it already is an emergency. Things like trouble in breathing, chest pains, heart palpitations and broken bones should already be reported.
No matter who your insurance provider is, knowing the state-to-state regulations of your individual plan is pertinent when it comes to seeking reimbursement for health care in emergency situations. And simply calling your insurance company to ask these questions before you start your travels can save you a lot of hassle down the line and filing a lot of complaints in the end: