Westward Housing Group: Treating you fairly and respectfully

Westward is committed to treating all people with fairness and respect.

We aim to actively help remove barriers and open doors for our customers and staff and foster good relations within the communities we serve.

We want to be recognised as an organisation delivering fair accessible services and an employer and partner of choice.

We promote equality of opportunity, work to eliminate discrimination in all areas of our operations and foster good relations between different groups.

In promoting equality, we take account of various factors alongside the protected characteristics identified by the Equality Act 2010, which are:

• age

• disability

• gender reassignment

• marriage and civil partnership

• pregnancy and maternity

• race

• religion and belief

• sex

• sexual orientation

We hold personal information about our customers, board members, staff and involved residents; this helps us to consider the impact of our services, policy and actions on different groups within the community.  This information is kept confidential and in accordance with our data protection policy.

You can also view and update your personal information which we hold, via My Account .

We have an Equality and Access Group which is chaired by our Chief Executive, Barbara Shaw, and includes a cross section of staff. The group provides strategic direction and ensures equality and access provision of a high standard.

We work with partners across the region such as the police, race equality councils and faith groups.  We are a founding member of Housing with Respect.